So glad I found this tailor! I had a suit coat that I wanted to wear for an
upcoming job interview, however the sleeves were about an inch too short
because
another tailor had taken them in too much a few months earlier. Not wanting
to
return to this tailor because of the poor job he did and his bad attitude
when I
brought the coat in the first time (it seemed like I was inconveniencing him
bringing business to his shop) I starting searching for another tailor.
Based on
reviews of The Tailor Shop I gave them a call to see if they could fix my
coat.
Even though they were about 2 weeks out on alterations Oanh, the owner, said
she
would try sneak me in over the next 3 days. I brought the coat in that
afternoon, planning to pick it up 3 days later. On my way home from her
shop, I
got a call that the firm wanted to interview me 2 days. Nuts! I called Oanh
and
she said she would have my coat done the next day. What service!! I picked
the
coat up and the sleeves were perfect. She also found some sleeve lining
issues
caused by the other tailor and fixed them free of charge. Lastly, even
though
her shop normally has a fee for express work, she didn't charge it to me,
instead say 'just get the job!' (which I did). In this day, when it seems
like
good customer service is a on a downward spiral it was really nice to find a
business that has great customer service and does quality work at a fair
price.
I have a new tailor for life!